Figma reviews

- Diminishing culture and very political - High intensity work - new pitch every couple months - Overly focused on having a perfect pitch - Leadership is obsessed w/ metrics, which seems to get more granular each month - Heavily graded on your number of executive meetings - Over 80% of Ent AE's left in past 12 months - zero recognition of this from leadership - Top performing reps being gaslit into leaving because they are labelled as "old Figma" or not perfectly adopting process - even though they are outperforming most - Impatient expectations on AI driven revenue - Micromanagement - Very much ADD leadership - will change directions on what is important - Lower level management tends to look after their PR more than anything else - the ones who didn't left or moved across the org - Horrid AE to SC ratio (this is getting better, but so many SCs are leaving from burnout, thus the challenge continues) - No CSMs - you are basically the AE, CSM and oftentimes the SC

My biggest shock when I joined this company was just how bad the execution on the product team actually is. I had assumed a company with a beloved product must have an excellent product org, but far from it! Seems like most of Figma's successes were accidental, or due to some early engineers' visionary work. Mainly, this company does not know how to ship AI products incrementally. Specifically the org that builds Figma AI is constantly stuck in the cycle of: * CEO gets scared by something on Twitter * Product engineers rush to build a demo for new features that'll "save the company" * Prototype gets rushed, customers are unhappy * Overpaid team of PhD researchers gets pulled in to hill climb on quality, but takes too long to make meaningful progress * Customers get even more angry * Product team adds(!) scope * The market has moved on to the next shiny AI thing * We scrap the project, or are asked to do the next, even bigger thing * ... and so on, ad infinitum, but no meaningful AI products ever ship. But hey, they pay pretty well!