Does Firestone Complete Auto Care pay their employees well?

According to anonymously submitted Glassdoor reviews, Firestone Complete Auto Care employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Firestone Complete Auto Care. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Firestone Complete Auto Care?

39% of Firestone Complete Auto Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Firestone Complete Auto Care 2.2 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Firestone Complete Auto Care?

Store Manager (199) , Service Manager (161) , Technician (99) , Manager of Tire Sales (90) , Sales Associate (78) , Automotive Technician (68) , Maintenance Technician (47) , Lead Technician (40) , Sales and Service Specialist (38) , C Tech (32) , Manager (32) , ASE Certified Automotive Technician (31) , General Service Technician (30) , Mechanic (23) , Auto Technician (22)

What are the pros of working at Firestone Complete Auto Care according to real employee reviews?

"Good benefits and you have the ability to shift to different stores depending on needs and travel distance" ((in 177 reviews)); "Good pay and plenty of work if willing to put in the work and effort." ((in 171 reviews)); "great people and customer interaction" ((in 62 reviews)); "Great training (if you get enrolled in the right classes) Good benefits." ((in 30 reviews)); "Usually your department coworkers are friendly." ((in 26 reviews))

What are the cons of working at Firestone Complete Auto Care according to real employee reviews?

"Long hours and the store is open 7 days a week and about 360 days a years gets tiring." ((in 153 reviews)); "There is no work life balance and your superiors would rather you work by yourself all day than get you any help." ((in 88 reviews)); "Poor management from store level to corporate" ((in 81 reviews)); "Bad manager not supportive to staff" ((in 49 reviews)); "long hours are expected." ((in 46 reviews))

What are the top reviewed Firestone Complete Auto Care locations?

Houston , Chicago , Charlotte , Austin , Dallas , Seattle , Orlando , Denver , San Antonio , San Diego , Portland , Nashville , Columbia , Atlanta , Phoenix , Baltimore , Saint Louis , Minneapolis , Los Angeles , Pittsburgh , Indianapolis , Cincinnati , Las Vegas , Tampa , Milwaukee , Memphis , Columbus , Colorado Springs , Virginia Beach , New York

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Firestone Complete Auto Care

Part of Bridgestone Americas

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Compensation and benefits

3.1

Career opportunities

2.9

Culture & values

2.5

Senior management

2.2

Work/Life balance

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 27, 2025

🙃

Service manager

Recommend

CEO approval

Business Outlook

Pros

401k and benefits is all

Cons

Favoritism and also lazy coworkers

Firestone Complete Auto Care Response

8mo

Thank you for your response and feedback! If you have specific concerns about your work environment, please feel free to reach out to your manager or HR for a confidential discussion.

1.0

Oct 2, 2025

Company Change in direction

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Medical and 401k benefits are good.

Cons

Company changed direction to try and be more like a big box store not an auto shop (don't know why they think that's good for anyone). Pay used to be competitive pre pandemic but did not adjust with the times.

4.0

Sep 30, 2025

Store manager

Recommend

CEO approval

Business Outlook

Pros

excellent bonus and spiff earnings potential

Cons

extremely micro managed, and are always connected for communication, even while on vacation

Firestone Complete Auto Care Response

8mo

We appreciate your candid feedback. We understand that work-life balance is important and strive to create a supportive work environment. We're continually working to optimize our processes and workload distribution. Please don't hesitate to reach out to your manager or HR for support if you feel your time off is compromised.

Viewing 31 - 33 of 1,731 Reviews

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Ratings by category

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Reviews by job title

🙃

Company Change in direction

Store manager

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