Does Firestone Complete Auto Care pay their employees well?

According to anonymously submitted Glassdoor reviews, Firestone Complete Auto Care employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Firestone Complete Auto Care. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Firestone Complete Auto Care?

39% of Firestone Complete Auto Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Firestone Complete Auto Care 2.2 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Firestone Complete Auto Care?

Store Manager (199) , Service Manager (161) , Technician (99) , Manager of Tire Sales (90) , Sales Associate (78) , Automotive Technician (68) , Maintenance Technician (47) , Lead Technician (40) , Sales and Service Specialist (38) , C Tech (32) , Manager (32) , ASE Certified Automotive Technician (31) , General Service Technician (30) , Mechanic (23) , Auto Technician (22)

What are the pros of working at Firestone Complete Auto Care according to real employee reviews?

"Good benefits and you have the ability to shift to different stores depending on needs and travel distance" ((in 177 reviews)); "Good pay and plenty of work if willing to put in the work and effort." ((in 171 reviews)); "great people and customer interaction" ((in 62 reviews)); "Great training (if you get enrolled in the right classes) Good benefits." ((in 30 reviews)); "Usually your department coworkers are friendly." ((in 26 reviews))

What are the cons of working at Firestone Complete Auto Care according to real employee reviews?

"Long hours and the store is open 7 days a week and about 360 days a years gets tiring." ((in 153 reviews)); "There is no work life balance and your superiors would rather you work by yourself all day than get you any help." ((in 88 reviews)); "Poor management from store level to corporate" ((in 81 reviews)); "Bad manager not supportive to staff" ((in 49 reviews)); "long hours are expected." ((in 46 reviews))

What are the top reviewed Firestone Complete Auto Care locations?

Houston , Chicago , Charlotte , Austin , Dallas , Seattle , Orlando , Denver , San Antonio , San Diego , Portland , Nashville , Columbia , Atlanta , Phoenix , Baltimore , Saint Louis , Minneapolis , Los Angeles , Pittsburgh , Indianapolis , Cincinnati , Las Vegas , Tampa , Milwaukee , Memphis , Columbus , Colorado Springs , Virginia Beach , New York

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Firestone Complete Auto Care

Part of Bridgestone Americas

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Compensation and benefits

3.1

Career opportunities

2.9

Culture & values

2.5

Senior management

2.2

Work/Life balance

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 10, 2025

Service manager

Recommend

CEO approval

Business Outlook

Pros

worked with a good team

Cons

was not a fan of upper management and there was multiple occasions in which I felt very led on

4.0

Nov 7, 2025

It's a job

Store manager

Recommend

CEO approval

Business Outlook

Pros

When it's good it's good, steady paycheck, some great team members and leadership at lower levels

Cons

Constantly revolving ceos means they wanna change something their way to leave a lasting footprint which never seems beneficial to store level associates

1.0

Oct 29, 2025

don’t work here if you have any self esteem

Technician

Recommend

CEO approval

Business Outlook

Pros

free lunch used to be a thing

Cons

our location had no inspections in 5 years on our lifts, was completely trashed. somehow the maintenance tech would clean and next day absolutely trashed again. management refuses to order supplies we need (tire patches, paste, tpms, absorbent pads, OIL) the team was complete chaos, no communication, wrong parts ordered and lazy service writers. Service manager zones into football during busy sundays and never quotes tickets up. Store manager claims it’s not their job to tell teammates when their schedule changes. Store manager got reported for touching the maintenance tech inappropriately, then proceeded to complain HR wouldn’t let him fire the tech. also creepy towards any female customer. they don’t bring business. we have mouths to feed as well!!!

Viewing 28 - 30 of 1,731 Reviews

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Ratings by category

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Reviews by job title

Service manager

It's a job

don’t work here if you have any self esteem

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