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Firestone Complete Auto Care

Engaged Employer

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)
avatar

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
May 22, 2018
Recommend
CEO approval
Business Outlook

Pros

I loved my immediate co-workers Generally get 8 hours of overtime

Cons

Stress from Upper management over sales (I guess force customers to come in) Constant pay raise promises that never come true Dangle a bonus in front of you that is not that good of a bonus Have to get customers to overpay for services when the dealer is often cheaper Parts that they sell are triple of what you can buy at the parts store

1.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

-ASE Certification -I heard the health insurance is great -Discounts with other companies -Paying the company to work on your own car(sarcasm) -The opportunity to work 12 hours a day(sarcasm)

Cons

-Was not properly compensated for training!(travel times and meals as promised) -You need to threaten to quit to get a raise(this was not me but another employee) -Online training can be cumbersome being Flat-rate -Vehicle Scheduling(ive never sat around so many hours a day waiting for a car to work on in my career) -Managements solution to low flat rate hours booked = 12 hours a day 5 days a week. Im still booking the same hours by the way, im still waiting for cars to arrive so i can make some flat rate time :) -Firestone has taught me flat rate is very stressful and good luck to all of you doing a Mini cooper S oil change @ .3 labor hours :)

2.0
Jan 26, 2018

More retail than ever

Recommend
CEO approval
Business Outlook

Pros

Decent pay, offers bonus for sales. Can build great relationships with the people y poo u work with

Cons

company doesn't value employees as much since new retail focus, hours are now being based on a set budget and they will cut. Micro managing down to listening to every phone call and yelling for saying no when the store is already short staffed and overwhelmed.

Viewing 31 - 33 of 1,731 Reviews

Glassdoor has 1,755 Firestone Complete Auto Care reviews submitted anonymously by Firestone Complete Auto Care employees. Read employee reviews and ratings on Glassdoor to decide if Firestone Complete Auto Care is right for you.