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Firestone Complete Auto Care

Engaged Employer

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)
avatar

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Apr 25, 2016

Store manager

Recommend
CEO approval
Business Outlook

Pros

The salary is approx. 55,000 per year. The bonus program allows you to make an average of 87,000 a year and sometimes more than that at larger locations.

Cons

You work approximately 60 hours a week. It is impossible to run your store and complete all of your duties correctly. You are responsible for scheduling, payroll, hiring and firing, sales, customer service scores, ect. It is near impossible to take a lunch break. I worked 5 12 hour shifts per week. Even on my days off, I had to work from home often, to catch up. If you have a family, I do not recommend this company. I was told by the instructor at our store manager training class that 70% of store managers do not make it past 2 years. The company is well aware of this. I have seen nothing done about it.

3.0
Mar 29, 2016

Manager of vehicle services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay , great technicians, decent equipment

Cons

After 19 years "corporate " decided I was no longer needed Not good to work for

3.0
Nov 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Insurance Great employee discounts

Cons

alot of cover ups at the harrisonburg store when the same people break, improper repairs and diagnostics, but they still keep there job and nothing done to keep from happening again, very dirty shop, over crowded due to high demand of total cars thru per day, weak pay, ase test do not increase pay on the hair

Viewing 46 - 48 of 1,731 Reviews

Glassdoor has 1,755 Firestone Complete Auto Care reviews submitted anonymously by Firestone Complete Auto Care employees. Read employee reviews and ratings on Glassdoor to decide if Firestone Complete Auto Care is right for you.