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      Firestone Complete Auto Care

      Part of Bridgestone Americas

      Engaged Employer

      Firestone Complete Auto Care reviews

      3.0

      39% would recommend to a friend

      (1,731 total reviews)
      avatar

      Marko Ibrahim

      52% approve of CEO

      34% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.9

      Culture & values

      2.5

      Senior management

      2.2

      Work/Life balance

      Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Aug 26, 2015

      It use to be a great place to work. We use to have pride about where we worked.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The camaraderie built between teammates was stupendous. The money was great.

      Cons

      Ivy League college graduates taking over district manager positions that really never ever had real life work experience made it impossible to come work with a great attitude. They would tear you apart instead of trying to pump you up. Prior district managers and district staff used to be able to do that. They pay their technicians pennies and expect them to make miracles. This used to be a premier place to work now you don't even want to drive to work.

      2.0
      May 17, 2015

      Move up quickly or move on quickly.

      Manager of tire sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are several locations so transferring is always a possibility when required and there is opportunity for advancement. The training programs for retail personnel are some of the more extensive I have experienced. Income potential is good for anyone who can move up to store manager or beyond.

      Cons

      Advancement is all about the numbers and much less about the service which leads to dishonest and deceptive sales tactics both between the salespeople and the customers and between salespeople themselves. Several upper management personnel seem to lack proper business etiquette and social skills (most likely related to the previous statement of being promoted for sales alone and not for service). Starting pay is a bit on the low side for anyone with more than a few years of retail experience and/or a college degree.

      4.0
      May 10, 2015

      Work hard, be smart.

      Store manager trainee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm in a busy shop so the day goes by quickly. Everyone likes to make money so we all work hard. And everyone is honest and truthful.

      Cons

      Don't screw up. Or you'll be gone. Doesn't matter how long you've worked there. LONG HOURS at crappy pay.

      Viewing 49 - 51 of 1,731 Reviews
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      ReviewsFirestone Complete Auto Care reviews

      Glassdoor has 1,755 Firestone Complete Auto Care reviews submitted anonymously by Firestone Complete Auto Care employees. Read employee reviews and ratings on Glassdoor to decide if Firestone Complete Auto Care is right for you.