Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firestone Complete Auto Care

      Part of Bridgestone Americas

      Engaged Employer

      Firestone Complete Auto Care reviews

      3.0

      39% would recommend to a friend

      (1,731 total reviews)
      avatar

      Marko Ibrahim

      52% approve of CEO

      34% positive business outlook

      Ratings by demographic groups

      Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      May 14, 2026

      Fix the Structure of a shop

      Automotive technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

      Cons

      There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

      Viewing 10 - 12 of 1,731 Reviews
      Related searches: Firestone Complete Auto Care jobs | Firestone Complete Auto Care salaries | Firestone Complete Auto Care benefits | Firestone Complete Auto Care interviews
      ReviewsFirestone Complete Auto Care reviews

      Glassdoor has 1,755 Firestone Complete Auto Care reviews submitted anonymously by Firestone Complete Auto Care employees. Read employee reviews and ratings on Glassdoor to decide if Firestone Complete Auto Care is right for you.