Is First Advantage a good company to work for as a Operations Analyst?

Operations Analyst professionals working at First Advantage have rated their employer with 3.2 out of 5 stars in 116 Glassdoor reviews. This is a lower than average score with the overall rating of First Advantage employees being 3.3 out of 5 stars. Search open Operations Analyst Jobs at First Advantage now and start preparing for your job interview by browsing frequently asked Operations Analyst interview questions at First Advantage .

Does First Advantage pay Operations Analyst employees well?

Operations Analyst professionals rate their compensation and benefits at First Advantage with 3.0 out of 5 stars based on 116 anonymously submitted employee reviews. This is 3.4% better than the company average rating for salary and benefits. Find out more about Operations Analyst salaries at First Advantage.

How happy are Operations Analyst professionals working at First Advantage?

43% of Operations Analyst employees at First Advantage would recommend their employer to a friend. This rating has decreased by 33% in the past 12 months. Operations Analyst professionals have also rated First Advantage with a 2.8 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Work From Home is good." ((in 73 reviews)); "The people were great and it was interesting" ((in 50 reviews)); "Good benefits and vacation time" ((in 38 reviews)); "Good culture and company values" ((in 30 reviews)); "good work environment for the employees" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 39 reviews)); "Nothing much salary is low" ((in 36 reviews)); "Lots of leadership leaving" ((in 21 reviews)); "The supervisor has no training skills or professionalism." ((in 20 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 20 reviews))

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First Advantage Operations Analyst reviews

3.2

43% would recommend to a friend

(116 total reviews)

Scott Staples

85% approve of CEO

28% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Diversity & inclusion

3.1

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

2.8

Work/Life balance

Operations Analyst employees have rated First Advantage with 3.2 out of 5 stars, based on 116 company reviews on Glassdoor. This indicates that most Operations Analyst professionals have a good working experience there. First Advantage is rated in line with the average (within 1 standard deviation) by Operations Analyst professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

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Reviews by job title

116 reviews

5.0

Jan 29, 2026

Verification Team member

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent place to work. Supportive Managers.

Cons

Some people are not co operative.

First Advantage Response

5mo

We appreciate your feedback and are glad to hear you find this an excellent place to work with managers who genuinely support your growth. While it’s encouraging that some aspects of your experience have strengthened your overall time here, we understand that interactions with others can lift or hinder your day‑to‑day work. We’re sorry that not all collaborations have demonstrated the cooperation we strive for, and we remain committed to fostering teamwork across every level of the organization. Thank you again for helping us continue to improve.

4.0

Jan 10, 2026

Good learning opportunity for freshers

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Good learning opportunity for freshers Decent role with exposure to real processes

Cons

Workload can be high during peak periods. Limited growth opportunities in some teams.

First Advantage Response

5mo

Thank you for sharing your experience. We’re glad to hear that the role provided valuable learning opportunities and exposure to real processes. We appreciate your feedback regarding workload during peak periods and limited growth opportunities in some teams. These are areas we’re actively working to improve, and your input helps guide those efforts as we strive to create a more balanced and growth-oriented environment.

4.0

Nov 17, 2025

Good for beginners

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible work OT Good payment for beginners

Cons

Low appraisal Heavy workload Less incentive

First Advantage Response

8mo

Thank you for sharing your experience as a member of the team at First Advantage. We value the feedback from our colleagues and appreciate your taking the time to provide it. We are always looking to see how we can better support our team members to help them thrive in their roles. Please feel free to reach out to your People & Culture Business Partner to further discuss your concerns.

Viewing 4 - 6 of 116 Reviews

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First Advantage Operations Analyst reviews

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Verification Team member

Good learning opportunity for freshers

Good for beginners

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