Is First Advantage a good company to work for as a Operations Analyst?

Operations Analyst professionals working at First Advantage have rated their employer with 3.2 out of 5 stars in 116 Glassdoor reviews. This is a lower than average score with the overall rating of First Advantage employees being 3.3 out of 5 stars. Search open Operations Analyst Jobs at First Advantage now and start preparing for your job interview by browsing frequently asked Operations Analyst interview questions at First Advantage .

Does First Advantage pay Operations Analyst employees well?

Operations Analyst professionals rate their compensation and benefits at First Advantage with 3.0 out of 5 stars based on 116 anonymously submitted employee reviews. This is 3.4% better than the company average rating for salary and benefits. Find out more about Operations Analyst salaries at First Advantage.

How happy are Operations Analyst professionals working at First Advantage?

43% of Operations Analyst employees at First Advantage would recommend their employer to a friend. This rating has decreased by 33% in the past 12 months. Operations Analyst professionals have also rated First Advantage with a 2.8 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 77 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 35 reviews)); "Very good work environment to work" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 41 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews)); "Lots of leadership leaving" ((in 21 reviews)); "The supervisor has no training skills or professionalism." ((in 20 reviews))

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First Advantage

First Advantage Operations Analyst reviews

3.2

43% would recommend to a friend

(116 total reviews)

Scott Staples

85% approve of CEO

28% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Diversity & inclusion

3.1

Career opportunities

3.0

Compensation and benefits

2.9

Senior management

2.8

Work/Life balance

Operations Analyst employees have rated First Advantage with 3.2 out of 5 stars, based on 116 company reviews on Glassdoor. This indicates that most Operations Analyst professionals have a good working experience there. First Advantage is rated in line with the average (within 1 standard deviation) by Operations Analyst professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

116 reviews

4.0

Nov 17, 2025

good comapny

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

WFH home option is great

Cons

nothing as of yet waiting

First Advantage Response

8mo

Thank you for sharing your experience as a member of the team at First Advantage. We value the feedback from our colleagues and appreciate your taking the time to provide it. We are always looking to see how we can better support our team members to help them thrive in their roles. Please feel free to reach out to your People & Culture Business Partner to further discuss your concerns.

4.0

Nov 12, 2025

My experience at FIRST ADVANTAGE

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Clean and simple hiring process, training is very good

Cons

no work life balance , very few employee benifits

First Advantage Response

8mo

Thank you for taking the time to provide feedback about your time at First Advantage. We greatly appreciate the contributions of all our team members and are always looking for ways to improve the employee experience. We are sorry to hear that your experience with us failed to meet your expectations. Please know that we are committed to cultivating an environment where our team members feel heard and valued. Thank you and best of luck in your future endeavors!

4.0

Sep 19, 2025

good

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

good company to work on

Cons

it depends on the people

Viewing 7 - 9 of 116 Reviews

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First Advantage Operations Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

good comapny

My experience at FIRST ADVANTAGE

good

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