Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

44% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 73 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 34 reviews)); "Good culture and company values" ((in 30 reviews)); "The only thing great about this company are the flexible hours." ((in 14 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 39 reviews)); "Low salary and nothing else" ((in 34 reviews)); "Lots of leadership leaving" ((in 23 reviews)); "The supervisor has no training skills or professionalism." ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

44% would recommend to a friend

(1,110 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 3, 2019

Lots of changes, but most are making this a better company

Customer care

Recommend

CEO approval

Business Outlook

Pros

If you like change, this is the place for you! Rewards programs for top performers, employee engagement activities (pot lucks, prizes, games) to keep things interesting, and access to all management levels.

Cons

More pay and bonuses, but that's true for every job!

2.0

Sep 3, 2019

Compliance

Business ops analyst

Recommend

CEO approval

Business Outlook

Pros

Ample opportunities to learn, great L&D programs

Cons

IJP's are an absolute sham, TL and managers almost have all the power, if you suck up to them, you can progress (sic)

4.0

Aug 29, 2019

Subsidiary employee

Investigator

Recommend

CEO approval

Business Outlook

Pros

Option to work from home, flexible schedule.

Cons

Health insurance could be much improved.

Viewing 670 - 672 of 1,110 Reviews

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Jobs at First Advantage

Commercial Performance Analyst

I9 Compliance Auditor

Product Manager, Identity