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      First Advantage

      Engaged Employer

      First Advantage reviews

      3.3

      44% would recommend to a friend

      (1,110 total reviews)

      Scott Staples

      69% approve of CEO

      45% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.8

      Career opportunities

      First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Aug 26, 2019

      EMPLOYEES ARE UNAPPRECIATED

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits; Good Holiday Time off; Adequate PTO perks; Some employees are able to work from home

      Cons

      Unless you are a "Pet or Brown Noser" This Company shows appreciation to their employees by giving 1% or 2% raises; Which is HORRIBLE; They spend big buck hiring top paying positions instead of increasing the pay or at least giving bonus' to those who actually do the work; I'm currently looking for other employment opportunities

      1.0
      Aug 20, 2019

      They do not foster a strong, honest and collaborative environment. Employees are disposable

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growth in region since new leaders brought in past few years and HR in region has improved over past 2 years since investment to have a team here was made. Rolf has made a big impact and it feels like HR care and listen now. People in junior roles are nice to work with and the atmosphere has improved, although there is still loads to do!

      Cons

      Leaders allow legacy employees to behave how they want, speaking to people in a rude and disrespectful manner. They have been in the company too long, focusing on all the problems rather than trying to work with others to improve the office. The new leaders and HR cannot change the culture if legacy leaders and US management foster a two faced and unsupportive working style. EMEA Leadership Team members have left which is worrying for the culture going forward. Feels like employees are disposable, no consistent communication on leavers, no exit interviews to find out how people feel. Some of management care, some do not and bad mouth one another in front of junior members of the team. Relationship of Operations management team is toxic and defensive. They do not want to work with other teams and just defend each other even if something is genuinely wrong.

      Viewing 673 - 675 of 1,110 Reviews
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      ReviewsFirst Advantage reviews

      Glassdoor has 1,175 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.