Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

44% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 73 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Good benefits and vacation time" ((in 32 reviews)); "Good culture and company values" ((in 31 reviews)); "Good work environment to work" ((in 12 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 38 reviews)); "Low salary and nothing else" ((in 37 reviews)); "Lots of leadership leaving" ((in 23 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews)); "Very minimal training and development offered and non" ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

44% would recommend to a friend

(1,109 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 5, 2019

Good Work Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Extremely good work culture ; growth

Cons

Transport Facility and Women Safety Policy which is a hindrance to women who have lives apart from work

1.0

Jan 30, 2019

Horrible Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home opportunities.

Cons

You will never see your compensation bonus. No diversity in the Enterprise Account Management Group or Management. If you are not in the right "clique" you will not get promoted. Very little oppty for advancement.

3.0

Jan 25, 2019

It's ok

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Higher pay than typical call center

Cons

No control over schedules, 30 minute lunch, no advancement opportunities

Viewing 712 - 714 of 1,109 Reviews

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Jobs at First Advantage

Assistant Manager Concierge

Marketing Leader (US Remote)

Customer Success Partner