Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

44% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 75 reviews)); "The people were great and it was interesting" ((in 56 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 33 reviews)); "good work environment for the employees" ((in 15 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 42 reviews)); "Low salary and nothing else" ((in 36 reviews)); "Lots of leadership leaving" ((in 23 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 23 reviews)); "The person that was supposed to be training me was a bully plain and simple she showed no training skills or professionalism and when she got into an argument with another employee management laughed even though the other employee was clearly upset." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

44% would recommend to a friend

(1,109 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,109 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews

4.0

Jan 19, 2019

Perfect place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work will be intresting

Cons

I dont have any cons

3.0

Jan 16, 2019

Pass on this one

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Very nice coworkers Little to no travel

Cons

Offshoring is prevalent Work life balance

4.0

Jan 4, 2019

Headed in the right direction

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Company dedicated to creating a consistent culture while valuing employees

Cons

Moving quickly to consolidate systems.

Viewing 715 - 717 of 1,109 Reviews

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Jobs at First Advantage

Customer Success Partner- Retails, Hospitality & Entertainment

Commercial Performance Analyst

Sales Operations Architect

Professional Services Manager