Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

44% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 73 reviews)); "The people were great and it was interesting" ((in 55 reviews)); "Benefits were good." ((in 37 reviews)); "Work life balance is good" ((in 34 reviews)); "Good culture and company values" ((in 32 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management." ((in 68 reviews)); "Low pay that is packaged" ((in 41 reviews)); "Low salary and nothing else" ((in 35 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "There is literally no training except a few online courses." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

Skip to content Skip to footer

Notifications

First Advantage

First Advantage reviews

3.3

44% would recommend to a friend

(1,109 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Dec 27, 2017

Marketing

Recommend

CEO approval

Business Outlook

Pros

Great life-work balance, culture and environment.

Cons

Slow on board process for new employees.

5.0

Dec 19, 2017

Operation Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good company to learn most things.

Cons

as of now nothing to tell

5.0

Dec 15, 2017

Best Company I've Worked For

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Competitive pay with great benefits, flexible schedules, work from home opportunities in most cases, Managers are willing to actually roll up their sleeves and help resolve issues unlike some previous companies i've worked for, business is always growing so there are some opportunities for advancing your career as well. Chris Shyrock (Director), Daniel Jones (Senior Manager/Director) and last but DEFINITELY not least Renee Martin (VP) makes sure our department operates effectively from a business, consumer and most important to me THE EMPLOYEE standpoint. Positive vibes only with this company from my viewpoint.

Cons

Parking is horrible at times, traffic is not the best in that area in general.

Viewing 784 - 786 of 1,109 Reviews

Top companies for "Compensation and Benefits" near you

cyberThink

3.5★Compensation & Benefits

Market Street Talent

4.4★Compensation & Benefits

Anzy Global

3.8★Compensation & Benefits

CGT Staffing

3.7★Compensation & Benefits

Jobs at First Advantage

Assistant Manager Concierge

Associate Customer Experience Specialist

Customer Success Partner