Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

44% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 73 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Good benefits and vacation time" ((in 38 reviews)); "Work life balance is good" ((in 36 reviews)); "Good culture and company values" ((in 30 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 70 reviews)); "Low pay that is packaged" ((in 42 reviews)); "Low salary and nothing else" ((in 39 reviews)); "Poor leadership and management." ((in 25 reviews)); "There is literally no training except a few online courses." ((in 23 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

44% would recommend to a friend

(1,109 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,109 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews

1.0

Jul 21, 2017

Horrible company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

PTO is good but they would take it away in a heart beat if they could. Was told this by upper level management.

Cons

The pay and yearly raises are ridiculous.

1.0

Jul 15, 2017

Worst company in the world bewareeee

Donor caller

Recommend

CEO approval

Business Outlook

Pros

Horrible horrible horrible Linda Tonika is very envious especially if you are pretty if you catch on quick they get intimidated thinking you are gonna replace them so you will get fired

Cons

Everything worst job in the world

3.0

Jul 13, 2017

Customer Success Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and work life balance

Cons

No opportunities for growth in HR

Viewing 811 - 813 of 1,109 Reviews

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Jobs at First Advantage

Assistant Manager Concierge

Associate Customer Experience Specialist

Customer Success Partner