Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

44% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 73 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Good benefits and vacation time" ((in 38 reviews)); "Work life balance is good" ((in 36 reviews)); "Good culture and company values" ((in 30 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 70 reviews)); "Low pay that is packaged" ((in 42 reviews)); "Low salary and nothing else" ((in 39 reviews)); "Poor leadership and management." ((in 25 reviews)); "There is literally no training except a few online courses." ((in 23 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

44% would recommend to a friend

(1,109 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 13, 2017

Major changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Potential Opportunities all around with merger changes.

Cons

Major changes with merger with Lexus Nexus Screening. Management deciding to use Lexus systems, moving away from FADV systems. Potential cutbacks or layoffs.

1.0

Feb 26, 2017

Worst leadership experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility to work from home and well rounded benefits package.

Cons

Constantly changing comp plan to keep from paying out bonuses. Worst leadership from direct management to executive level I've ever experienced. Managers do not have skills to lead teams to success and throw their people under the bus to cover their own lack of experience to do their job.

1.0

Feb 21, 2017

DO NOT JOIN

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing special going on here.

Cons

Very Racist and Sexist Company.

Viewing 835 - 837 of 1,109 Reviews

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Jobs at First Advantage

Assistant Manager Concierge

Associate Customer Experience Specialist

Customer Success Partner