Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Ability to work from home great people (below C" ((in 71 reviews)); "The people were great and it was interesting" ((in 58 reviews)); "Benefits were good." ((in 37 reviews)); "Work life balance is good" ((in 33 reviews)); "Good culture and company values" ((in 28 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 67 reviews)); "Low pay that is packaged" ((in 42 reviews)); "low salary for language speakers" ((in 35 reviews)); "The supervisor has no training skills or professionalism." ((in 23 reviews)); "Lots of leadership leaving" ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 2, 2015

Not a Stable Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of their base salary ranges are good.

Cons

The CEO and management are not interested in anything but their payout.

4.0

Oct 27, 2015

FADV

Advanced scheduler

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and good benefits.

Cons

This company changed names a lot and didn't seemed to keep laying off people.

4.0

Oct 26, 2015

FADV

Fadv

Recommend

CEO approval

Business Outlook

Pros

Good Place to work, Good Environment

Cons

No cons as of now

Viewing 931 - 933 of 1,108 Reviews

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Jobs at First Advantage

Customer Success Partner- Retails, Hospitality & Entertainment

Customer Success Partner

Assistant Manager Concierge

Associate Customer Experience Specialist