First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews
1.0
Feb 19, 2015

Non-Existent Management

Recommend
CEO approval
Business Outlook

Pros

Ample PTO time given to employees; Company encourages work from home opportunities; Insurance rates are low compared with other companies

Cons

Where is the management? New management and HR took over in the Bolingbrook office but are never seen. Overworked employees for very little pay. Raises are even worse and the employees that go above and beyond do not get recognition. No advancement opportunities as all work is going to the offshore office. Work from home is an option but managers won't embrace it. Very low morale, depressing office to work in. Good, hard working employees are leaving constantly and with good reason.

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First Advantage Response
11y
Thank you for your input. We value honest feedback to help us continue to transform the industry and the company. Many thanks!
5.0
Feb 19, 2015

New and improved

Recommend
CEO approval
Business Outlook

Pros

Over the past 2 years this company has experienced tremendous growth (via acquisition) and change (processes and technology). I recently joined the company from a competitor and it looks like they are at a place of stability, strong leadership (the best in the industry) and have a strong vision and the right folks to make it happen. At this point in their evolution, the company is truly focused on the client from the CEO down. Lots of resources and people willing to jump in and help. Work life balance exists - YEAH.

Cons

A lot of folks are new, process and technology are new resulting in some painpoints.

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First Advantage Response
11y
Thanks for your thoughtful review! We believe in our vision, and with employees like you, we can continue to transform the industry. Many thanks!
2.0
Feb 6, 2015

good and bad experiences

Recommend
CEO approval
Business Outlook

Pros

decent pay and benefits a lot of autonomy to make decisions and products

Cons

knee jerk decisions and this turned into perpetual rounds of layoffs.

Viewing 976 - 978 of 1,108 Reviews

Glassdoor has 1,173 First Advantage reviews submitted anonymously by First Advantage employees. Read employee reviews and ratings on Glassdoor to decide if First Advantage is right for you.