Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Pay is average, work from home, client relationships" ((in 66 reviews)); "The people were great and it was interesting" ((in 57 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 35 reviews)); "Work life balance is good" ((in 33 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 42 reviews)); "Low salary and nothing else" ((in 33 reviews)); "No training." ((in 22 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,108 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews

1.0

Jul 25, 2014

Terrible Company with no Regard for Employees or Customers

Account manager

Recommend

CEO approval

Business Outlook

Pros

Offered employment so I could pay my bills; sue of the most intelligent people in the industry work (or worked) there.

Cons

No work/life balance; unrealistic expectations of employees; public bullying and shaming if current and previous employees; unfair payment - no commissions paid for month's earned; would not pay overtime but expected employees to work nights and weekends with no pay.

2.0

Jul 25, 2014