Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Pay is average, work from home, client relationships" ((in 66 reviews)); "The people were great and it was interesting" ((in 57 reviews)); "Benefits were good." ((in 35 reviews)); "Good culture and company values" ((in 35 reviews)); "Work life balance is good" ((in 33 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 42 reviews)); "Low salary and nothing else" ((in 33 reviews)); "No training." ((in 22 reviews)); "Lots of leadership leaving" ((in 22 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews

2.0

Dec 30, 2013

No opportunity, shrinking net pay, horrible morale

Technology

Recommend

CEO approval

Business Outlook

Pros

Great coworkers keep folks coming to work. A great deal of pride and ownership of the platforms being developed and maintained. Flexibility of work in schedule.

Cons

Simply working to facilitate movement of all development to India regardless of track record and performance of the receiving teams. Loss of 401(k) match, doubling of benefit expense, no incentive plan, Incredibly long hours, etc.

1.0

Dec 19, 2013

Horible place to work - Stay away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Entertainment value of watching the CEO sink the company, and as another reviewer put it, you have a job while you are looking for one.

Cons

The company is off shoring everyone and the morale is very low. Even as we have been off shored overtime is being forced due to not having enough people? Can't understand that? I have been here for a long time and was a really great place. Seems the management team has a revolving door and there is not a solid direction.

3.0

Dec 4, 2013

Good people, good team, but not strong leadershipGood people, good team, but not strong leadershipGood people, good team

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Share some of the best reasonsGood people, good team, but not strong leadership Good people, good team, but not strong leadership Good people, good team, but not strong leadership Good people, good team, but not strong leadership

Cons

I don't have any comments here

Viewing 1048 - 1050 of 1,108 Reviews

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Jobs at First Advantage

Associate Customer Experience Specialist

Assistant Manager Concierge

Customer Success Partner

First Advantage

First Advantage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

No opportunity, shrinking net pay, horrible morale

Horible place to work - Stay away

Good people, good team, but not strong leadershipGood people, good team, but not strong leadershipGood people, good team

Top companies for "Compensation and Benefits" near you

Jobs at First Advantage