Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has been stable over the past 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home options" ((in 71 reviews)); "The people were great and it was interesting" ((in 54 reviews)); "Benefits were good." ((in 38 reviews)); "Work life balance is good" ((in 35 reviews)); "Good culture and company values" ((in 31 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"Low pay that is packaged" ((in 40 reviews)); "Low salary and nothing else" ((in 34 reviews)); "The supervisor has no training skills or professionalism." ((in 24 reviews)); "Poor leadership and management." ((in 23 reviews)); "Information is commonly misrouted and many managers are completely unresponsive." ((in 21 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews

3.0

Sep 30, 2013

Good Place

Director

Recommend

CEO approval

Business Outlook

Pros

Nice technology to work with

Cons

very distributed environment with lot of applications that offer same product

1.0

Sep 20, 2013

Stay Away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None really. Since being acquired by this company always felt there were problems and these were realized.

Cons

Not loyal to employees. CEO and COO obviously not truthful.

1.0

Sep 17, 2013

HORRIBLE!

Online records specialist ii

Recommend

CEO approval

Business Outlook

Pros

Provides a paycheck, even if it is a little one

Cons

The amount of pay for the high expectations is, literally, a joke, the supervisors do not actually supervise, EVERYTHING is a con when it comes to this company

Viewing 1054 - 1056 of 1,108 Reviews

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Jobs at First Advantage

Associate Customer Experience Specialist

Assistant Manager Concierge

Customer Success Partner