Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 75 reviews)); "The people were great and it was interesting" ((in 60 reviews)); "Benefits were good." ((in 41 reviews)); "Good culture and company values" ((in 30 reviews)); "good work environment for the employees" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 68 reviews)); "Low pay that is packaged" ((in 39 reviews)); "low salary for language speakers" ((in 36 reviews)); "Poor leadership and management." ((in 23 reviews)); "No training." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

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First Advantage

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

2.9

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 22, 2026

..

Custoner service representative

Recommend

CEO approval

Business Outlook

Pros

Remote, full time, okay pay.

Cons

Nothing that I can think of

First Advantage Response

3mo

Thanks for the five‑star review! We’re glad you’re enjoying the flexibility of remote, full‑time work, and we appreciate you being part of the team.

4.0

Mar 10, 2026

Good

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Work balance, work from home

Cons

Less salary for non voice

First Advantage Response

3mo

Thank you for sharing your feedback. We’re glad to hear you value the work‑life balance and flexibility of working from home, as well as the tools we provide to support our employees. We appreciate your perspective on compensation and continue to evaluate our programs to ensure they align with market expectations and employee needs. Thank you for being part of the conversation.

1.0

Mar 10, 2026

Honest review

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

They give good company asset new laptops

Cons

The company is very partial . They have literally left me speechless. They can come up with a lot of excuses . But honestly speaking I was the best among all in training. But they couldn't bare the fact that I was not boarding company cab due to which they threw me out by saying I couldn't qualify training which is absolute rubbish

First Advantage Response

3mo

Thank you for taking the time to share your experience. We’re glad to hear you appreciated the equipment and tools provided. We’re truly sorry to learn that your time with us felt disappointing and upsetting. We understand how frustrating it can be when expectations and outcomes don’t align. Training evaluations are based on multiple role‑related criteria, and employment decisions are made independently of transportation arrangements. We remain committed to fairness, transparency, and continuous improvement in how we support and evaluate our employees. We appreciate you sharing your perspective.

Viewing 19 - 21 of 1,108 Reviews

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Jobs at First Advantage

Court Researcher -Rankin & Madison Counties, MS

Court Researcher - Whitfield & Gordon Counties, GA

Court Researcher- Daviess & Henderson Counties, KY

Operations Specialist (Fishers, IN)

Court Researcher- Jefferson County, NY