Does First Advantage pay their employees well?

According to anonymously submitted Glassdoor reviews, First Advantage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at First Advantage. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at First Advantage?

43% of First Advantage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Advantage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at First Advantage?

Operations Analyst (91) , Customer Service Representative (39) , Senior Operations Analyst (29) , Operation Analyst (25) , Account Manager (19) , Verification Specialist (18) , Manager (17) , Analyst (14) , Sales (14) , Director (12) , Team Leader (12) , Customer Care Representative (10) , Customer Success Director (9) , Associate (8) , Specialist (8)

What are the pros of working at First Advantage according to real employee reviews?

"Flexible work from home but that is going away." ((in 75 reviews)); "The people were great and it was interesting" ((in 60 reviews)); "Benefits were good." ((in 41 reviews)); "Good culture and company values" ((in 30 reviews)); "good work environment for the employees" ((in 13 reviews))

What are the cons of working at First Advantage according to real employee reviews?

"One of the worst management it has." ((in 68 reviews)); "Low pay that is packaged" ((in 39 reviews)); "low salary for language speakers" ((in 36 reviews)); "Poor leadership and management." ((in 23 reviews)); "No training." ((in 22 reviews))

What are employees saying about First Advantage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Advantage layoffs and their outlook for job security at First Advantage in 2026.

What are the top reviewed First Advantage locations?

Atlanta , Bolingbrook , Indianapolis , Saint Petersburg , Fishers , Chicago , New York , Alpharetta , Sandy Springs , Dallas , Houston , Independence , Scottsdale , Columbus , Fort Lauderdale , Bloomfield , New Brunswick , Birmingham , Lockport , Gordonsville , Chesapeake , Yorktown , Kansas City , Queensbury , Rochester , Milwaukee , Fort Apache , Lake Havasu City , Detroit , Troy

First Advantage reviews

3.3

43% would recommend to a friend

(1,108 total reviews)

Scott Staples

69% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Advantage has an employee rating of 3.3 out of 5 stars, based on 1,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Advantage employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews

4.0

Apr 20, 2026

Good company

Associate customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

The pay is good compared to other companies

Cons

Work pressure is too high veels like

First Advantage Response

2mo

Thank you for sharing your feedback. We’re glad to hear you find the compensation competitive. We also recognize that periods of high workload can be challenging, and we continue to look for ways to better balance demands while supporting our teams. We appreciate you taking the time to share your experience.

2.0

Mar 30, 2026

Decent autonomy but limited growth opportunities

Senior client success partner

Recommend

CEO approval

Business Outlook

Pros

Fair level of autonomy. Benefits are not the best but more or less in line with the industry.

Cons

Little to no opportunity for growth. You will be stuck in the same role for years while watching new hires receive better compensation for the same role as shown in online job postings. Company places hiring externally above internal promotion. New hires to the company in Leadership roles will find themselves completely lost and needing direction from subordinates.

First Advantage Response

2mo

Thank you for sharing your experience with us. We’re glad to hear you appreciated the level of autonomy in your role. We also take your feedback seriously regarding growth opportunities and internal advancement, compensation alignment, and leadership support. Creating clear development paths and strong leadership foundations remains an important focus for us, and insights like yours help guide that work. We wish you the best on your future endeavors!

4.0

Mar 26, 2026

Good

Contract specialist

Recommend

CEO approval

Business Outlook

Pros

Remote working and flexible timings

Cons

More supportive with team member

First Advantage Response

3mo

Thank you for sharing your feedback. We’re glad you value our remote work environment and flexible scheduling. We also appreciate your input around team support and are working diligently to create a supportive, connected experience for all of our team members.

Viewing 16 - 18 of 1,108 Reviews

Top companies for "Compensation and Benefits" near you

cyberThink

3.5★Compensation & Benefits

Market Street Talent

4.4★Compensation & Benefits

Anzy Global

3.8★Compensation & Benefits

CGT Staffing

3.7★Compensation & Benefits

Jobs at First Advantage

Associate Customer Experience Specialist

Assistant Manager Concierge

Associate Customer Experience Specialist

Customer Success Partner

Customer Success Partner- Retails, Hospitality & Entertainment

First Advantage

First Advantage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

Decent autonomy but limited growth opportunities

Good

Top companies for "Compensation and Benefits" near you

Jobs at First Advantage