First Bank reviews

3.5

57% would recommend to a friend

(123 total reviews)
avatar

Michael Mayer

68% approve of CEO

61% positive business outlook

First Bank has an employee rating of 3.5 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

123 reviews
3.0
Mar 3, 2018

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, family atmosphere People care about their customers

Cons

Upper Management not open to new ideas Low pay Bank seems to be moving away from being a community bank

3.0
Nov 30, 2016

Personal Banker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly staff, though conservative minded. I enjoy meeting new clients and building lasting rapport and trust.

Cons

IT personnel could be improved, management needs to add more IT experts to serve growing branches.

1.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

There are no pros in the Charlotte office

Cons

This was my first experience working at a bank where there was no training, development, or mentorship provided. During my brief three-week tenure, it became evident that the organization lacked essential structure, established processes, and even a basic credit workflow. Had this been communicated prior to onboarding, I would have better understood the significant challenges of this bank. Prospective employees should be aware that engagement, communication, and employee advocacy were notably absent in my experience. If you currently have a strong, supportive manager, that stability is far more valuable than what this organization will offer. Overall, it was the most disorganized banking environment I have encountered.

Viewing 7 - 9 of 123 Reviews

Glassdoor has 130 First Bank reviews submitted anonymously by First Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Bank is right for you.