First Bank reviews

3.8

60% would recommend to a friend

(176 total reviews)

Mikel Williamson

92% approve of CEO

58% positive business outlook

First Bank has an employee rating of 3.8 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

176 reviews
1.0
Oct 31, 2025

Toxic workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Horrible place to work at

Cons

Working here was one of the most mentally and emotionally draining experiences of my career. The environment was defined by toxic micromanagement, where trust was nonexistent and every task was scrutinized to the point of paralysis. Leadership fostered a culture of fear rather than growth, and discriminatory behavior—particularly racial bias—was not only tolerated but embedded in the management style. Despite raising concerns through appropriate channels, nothing changed. Instead, retaliation and gaslighting became the norm. The constant stress and lack of psychological safety nearly cost me my mental health. No job is worth that. If you're considering working here, be prepared to sacrifice your well-being for leadership that refuses to evolve. I hope this review helps others make informed decisions.

4.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

1. New Headquarter building is very nice 2. Pretty laid back atmosphere 3. Hybrid work and they are very caring and understanding to let you work from home when situations come up 4. Decent time off which includes all Federal Holidays, PTO, Sick time, and a Personal day 5. Convivence 'store' located at headquarters that have lots of snack, drink and food options on site! 6. Even being a larger bank, they still do company events, like holiday celebrations and whatnot 7. Quarterly all employee meetings at HQ that keeps everyone in the loop on what is going on with the company and includes catered food and drinks

Cons

1. Lack of training, but they are working on fixing that 2. Outdated procedures for some departments, again I think that will come with the whole training program 3. Branch employees lack knowledge, which adding a good training program should help that drastically 4. Health insurance is good, but pricey 5. Upper management 'spies' on you when in the office, which I do support that they should know what and what is not going on, but do it in a better way. Engage with the employees instead of just walking by and looking to see what they are doing

Viewing 7 - 9 of 176 Reviews

Glassdoor has 181 First Bank reviews submitted anonymously by First Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Bank is right for you.