First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Nov 21, 2015

District Manager

Recommend
CEO approval
Business Outlook

Pros

It's a job. They will start you out at a fair wage, but you will see little after that. You do get great discounts in the shop.

Cons

The new leadership has lost all focus on work life balance. The core values that were once so important, are no longer being lived. Shop managers are being forced to work extreme hours, without the resources.

1.0
Feb 14, 2015

Auditor

Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working here

Cons

Little pay for long hours and worst of all you will be micro managed!

1.0
Jul 9, 2018

Horrible, company took advantage

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros to work for First Cash.

Cons

They are using old technology pearl based, who uses that anymore beside First Cash. I worked under Cash America initially and was awesome until the merger happened. First Cash used Cash America employees then laid us off once they were done with us. Pay through first cash is not good vacation was reduced and benefits were also reduced. You can do a whole lot better than this company. Don’t waste or invest your time to this company.

Viewing 28 - 30 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.