First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Feb 17, 2017

From ok to just plain bad

Recommend
CEO approval
Business Outlook

Pros

Friendly co-workers, multiple locations to choose from.

Cons

Low pay, small to no raises, terrible benefits, only 3 holidays/ year, horrible communication from top down, no real training provided, employees have NO voice, no OT, full time workers wont get two days off ina row, I could seriously keep going for quite a while.

2.0
Jan 26, 2017

Meh..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to meet a a lot of interesting characters, some good, some bad. Ability to buy great items at very nice prices. Good discounts

Cons

Way too much work to be done between running the front counter and getting everything done in the back. Often times keeping people long after closing just to finish what couldn't get done during the day. And if we don't stay to finish it, you'll hear long and hard about it if upper management walks in. No exceptions

5.0
Jan 12, 2017

Assisstant/shop manager

Recommend
CEO approval
Business Outlook

Pros

I loved Cash America I feel like I got every opportunity for the most part to succeed. I worked in the west region and my district managers Greg and Jacob were excellent.

Cons

Low wages for pawnbrokers and way to many hours required for management which make work/life balance way tilted towards the company. To many sales and "tag events" take away from day to day tasks.

Viewing 55 - 57 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.