First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Nov 21, 2015

Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to learn about everything and their values in a resale environment including the worth of jewelry and how to spot fakes

Cons

It really USED to be a fun job/career. However, recent changes in the company have made it a miserable place to work. With the focus being emphasized on external customers, the internal customers are being dumped on and demoralized. The bonus structure for management has been chipped away to literally the barest amount possible while trying to disguise it as something new and exciting with boundless rewards. Please. In the end, there are better places to work now that care about their employees. Good luck with keeping your stock holders happy Cash America because THEY are the ones you care about

5.0
Nov 17, 2015

Professional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pleasant work environment, opportunities for advancement, benefits offered are insurance and 401 (k) is a great plus. Job is fast-paced and different daily.

Cons

Micro-management at first.....definitely needed upon hire. Lots of testing and little official training. Expected to learn and remember as you go.

5.0
Nov 6, 2015

pawnbroker

Recommend
CEO approval
Business Outlook

Pros

easy laid back job great micro managing

Cons

no time to spend with family

Viewing 622 - 624 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.