First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Oct 28, 2015

lead

Recommend
CEO approval
Business Outlook

Pros

You just can't beat most of the things you see at a pawn shop. You get to broaden your knowledge on just about any type of resaleable merchandise and will learn a lot about diamonds and precious metals. Not only will you become good at sales but will also learn how the buying of the merchandise works.

Cons

The positive work environment that cash america once had is slowly but surely going away. Recently the company started caring more about the numbers and profits and forgot to care as much for the employees that make that money for the company. It a great job for those that are starting fresh on job market but don't expect to get much. yes, the opportunity to rise up the ladder is available but the pay raise that comes with it is something to laugh at and the commissions system for management is an entire different joke on its own.

2.0
Oct 27, 2015

Shop manager

Recommend
CEO approval
Business Outlook

Pros

Good pay, discount program, availability to run business and control what goes on within own location while adhering to company mandates. Casual dress code

Cons

Extremely long hours, often 12+ daily. Work is rewarded but seldom good enough. Loss of vacation and personal time due to shop underperformance.

Viewing 625 - 627 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.