First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Nov 22, 2016
Recommend
CEO approval
Business Outlook

Pros

hours are great,thats about it..hours are great hours are great hours are great hours are great.hours are great

Cons

management team lies on regular employees to get them fired and if you speak to someone hire you will get fired as well your freedom of speech is taken away in this company if you decide to retaliate! in this company is not what you know is who you know!!

1.0
Oct 31, 2016

Most stressful job I ever had

Recommend
CEO approval
Business Outlook

Pros

I liked the company's core values.

Cons

4 robbies at my store in a little over 1 year.. Stressful times, cut costs, only care about getting a sale. Unappreciated. Management and district managers in need of better leadership skills. I felt managers never used the companies core values. Commission is a low percentage.

2.0
Sep 26, 2016

WAS a great company

Recommend
CEO approval
Business Outlook

Pros

Pay and incentive program was great in 2006-2010...then they restructured the incentives plan to make it difficult to bonus. I enjoy the pawn business. BUT you have to have butt-kissing skills to progress in the old boys club.

Cons

Georgia (falcon) acquisition was the destruction of 10,20,30 yr service employees. I believe the company new it was going to be selling 4 years ago.

Viewing 61 - 63 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.