First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
4.0
Sep 11, 2016

Great Leadership!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Executive team in place has great vision for future and true desire to help their customers. Employees are challenged and engaged.

Cons

Company has been going through some transition lately with the upcoming merger with First Cash Financial Services. There are signs that the culture could be fading and the company losing its identity.

2.0
Jul 26, 2016

Management horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cleaner the EZ pawn good deals on items

Cons

Some of the mangers were made managers just because they worked for the company for 15 years even though they have no idea how to be a manger. They let a customer threating myself another employee and our lives and let the customer come back in the building and still have them a loan. They didn't even recognize people who did the right thing and caught a assistant manger stealing a lot of jewelry

2.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

its fun and upbeat plus you make commission sales

Cons

The hours suck and it's a lot of hard work for little pay

Viewing 64 - 66 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.