First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Oct 11, 2015
Recommend
CEO approval
Business Outlook

Pros

I was in HR and only worked at Cash America for a little over a year. I loved the job and the people and the company was great to work for. They were very innovative and took care of their employees. I enjoyed shopping their jewelry and was able to acquire a few while working there.

Cons

My direct report made my life miserable by being such a micro manager. Because she had no other HR experience, and promoted thru the company, she was not open to any suggestions or recommendations. Her decisions was based only from her own perspective; very subjective and not objective. She did not allow managers to make decisions or give feedback. Luckily the company eliminated her position too.

3.0
Oct 9, 2015

Better than fast food.

Recommend
CEO approval
Business Outlook

Pros

Commission incentive, decent starter benefits, environment can be interesting and you really learn the ropes of buying and selling.

Cons

Bush league at times, can be overwhelming if you work in impoverished area, a lot of other back end physical and disorganized headaches.

3.0
Oct 7, 2015

It was okay.

Recommend
CEO approval
Business Outlook

Pros

People, building relationships with customers, bonuses, flexibility with scheduling, ease of training

Cons

Sometimes you are required to work more than 1 location, constant change of management, not much negative to say.

Viewing 631 - 633 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.