First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
5.0
Oct 21, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have Great management with foresite

Cons

Constantly changing and dependent on economy

3.0
Oct 15, 2015

Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People that work there are genuine. Management is not always. Overall, good place to work.

Cons

Company has brought in management from other places and changed the overall attitude. No longer feeling of family.

1.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

It's air conditioned. There is parking. Gas money. Discounts on merchandise.

Cons

Bonuses for loan associates are gone. Sales commission,paid at the end of the following month,taxed as another check,from 2 %. Employees are now joining customers in pawn line. Split days off soon for all employees. Prices on jewlrey are stupid high,then discounts bring it to retail high. Upper management has no experience in pawn business. Uniforms now required,and looks like hotdog on a stick. Former employees are going to competitors.

Viewing 628 - 630 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.