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      First Cash

      Is this your company?

      First Cash reviews

      3.7

      67% would recommend to a friend

      (837 total reviews)

      Rick Wessel

      73% approve of CEO

      71% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.5

      Culture & values

      3.5

      Senior management

      3.5

      Compensation and benefits

      3.2

      Work/Life balance

      First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      837 reviews
      1.0
      Sep 28, 2015

      Not what it used to be... probably top 100 worst companies to work for

      Pawn shop manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees that you hire and work with can make the experience fun and exciting.

      Cons

      Change in direction is always inconsistent. The company used to treat you as family now your a number. They run the company with the motto "I don't care what you have done for me. What can you do for me now." Upper management and middle management will continue to have high turn over with the way they changed the way they manage their front-line employees. FEAR is not the way. 55+ hour work weeks with no appreciation.

      4.0
      Sep 24, 2015

      CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cash America is a strong company to work for with a lot of interesting facts

      Cons

      More about the bottom line then the family atmosphere that it was when I first started in 2008

      2.0
      Sep 23, 2015

      Change is good as long as it is focused

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team and the customers you work with at your specific local level.

      Cons

      The constant change in focus of the organization has created an environment of uncertainty. There does not appear to be a defined direction by organizational leadership. District Managers have little to no personal life as they are constantly working on days off, during vacations, and so on.

      Viewing 637 - 639 of 837 Reviews
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      ReviewsFirst Cash reviews

      Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.