First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
3.0
Sep 18, 2015

Asst Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

loved what I did and those I worked with especially the customers. I got to learn a lot about different aspects of a pawn shop.

Cons

Dealing with irate customers who weren't happy with all that you could do for them Employees calling in last minute and being short handed

3.0
Sep 16, 2015
Recommend
CEO approval
Business Outlook

Pros

If you're at a small shop, be prepared to do nothing. Discounted items to buy. If you're at a big shop, better opportunity to move up.

Cons

Small pay for hard work. Advancement will take forever. You can never take this job seriously no matter how professional you want to be.

1.0
Sep 13, 2015

Cash America

Recommend
CEO approval
Business Outlook

Pros

The company has an excellent benefits package. There are also some unique perks including great deals on high demand items.

Cons

No accountability at director and above level. Very poor decision making at CEO and executive level that cost several people their livelihood and established relationships.

Viewing 640 - 642 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.