First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
2.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Customers can be great. Get to see some interesting items.

Cons

Supervisors play games with their managers, micro manage their stores instead of letting the managers do the job they are there to do. If you are not in the "group of buddies" you are completely on your own. You are constantly told you are replaceable. Rules and expectations change daily. Depends on the area supervisors mood on which rules are important this week. Market managers are not approachable treat even the managers like they are dirt "unless you are in the click of buddies" rules apply to all frontline employees but not upper management. They make sure you know they are not only above you but are above reproach.

3.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

the pay could be nice

Cons

A lot of butt kissing to get a good customer survey that may cause you being fired over something you can't control. They are always hiring and having good people quit. Thank God I quit and 2 more employees also within 48 hours. Goals are stressful to obtain, you have to push everything

Viewing 700 - 702 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.