First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
5.0
Mar 19, 2015

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great family environment. Made a lot of life time friends

Cons

The company is going through a lot of changes

3.0
Mar 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Good work experience, learned a lot about negotiations and jewelry. Compensation was good, and was a position that you could work the hours scheduled and then clock out and not worry about things during time off.

Cons

Company takes advantage of customers. Talk is about satisfying customer needs, but ultimately it is about collecting the most fees from each person walking in the door as possible.

5.0
Mar 2, 2015

Great Company, searching for identity?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cash America has modeled itself and grown to its current level based upon its CORE values. This has allowed them to build a first rate team and grow the business to a level that is top in its field. Great benefits and work environment are just a couple of the pluses with the company.

Cons

With the CEO retiring this year, there seems to be a bit of an identity crisis going on. These are growing pains and will certainly be resolved but for now it has created some uncertainty within the workforce. Pawnbrokers have been at the heart of your success and it seems that dynamic is becoming less important.

Viewing 703 - 705 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.