First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
4.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

*Always provided with a solid 40 hours a week *Monthly bonuses can range from $25-$1500 or more depending on how much profit you generate. *In my area (OKC metro) overtime is almost always available. *Hourly pay not bad for a job that requires no higher education/specific skill training. *You learn a lot about a broad range of merchandise (electronics, tools, jewelry, etc.) *The commission structure keeps you motivated and interested in the job. Instead of working hourly while all profits are sent to corporate, you get to keep a percentage of all profits you make from loans (pawns) and sales. *Your management will SOMETIMES make good deals on merchandise you are interested in purchasing

Cons

*Definite favoritism in upper management *Stores constantly understaffed *Sometimes have to work more hours than you would like *The turnover rate is very high. I would guess 80% of new hires quit in under 6 months. *Customers and management WILL try your patience, and even coworkers you like will get on your nerves on busy 50-60 hour weeks *VERY little room to do anything else, time wise (School, part time second job, etc)

4.0
Jul 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The pawn industry is fun and exciting. Something new everyday.

Cons

There is so much responsibility involved in running a large shop like mine. They don't pay me what I am worth.

1.0
Jul 6, 2014

Good at first, bad now.

Recommend
CEO approval
Business Outlook

Pros

Great friendships with the co workers I started out with.

Cons

Pay sucks, they don't care enough to give holiday pay and dont care about employees.

Viewing 748 - 750 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.