First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
5.0
May 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Big shop=200-300 dollar bonus Big Discounts on cheap prices = 30percent usually

Cons

none really any cons just stuff

5.0
Apr 29, 2013

Awesome Companies to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Integrity and competency in leadership. Fairness to customers employees and shareholders. A company that knows where it is going is honest about its struggles and strives for compassionate excellence in all its endeavors. One of the great places to work

Cons

Very few to speak of, not worth mentioning.

1.0
Apr 20, 2013
Recommend
CEO approval
Business Outlook

Pros

The job itself is amazing. Working in a pawn shop, you learn something new every day and get to meet many interesting clients. On top of that you can add great deals on jewelry, electronics, etc.

Cons

It's unfortunate how successful this company has became in spite of it's business practices and the lack of respect for it's employees. Everything will seem fantastic until you get the attention of upper management (deservedly or not). They will typically not fire anyone, however it is common practice to set employees up to fail (there are literally closed door meetings to decide how this will be done). They promote Core Values which only apply when it is in their best interest - otherwise it's "Core What?". I've seen employees get fired for misfiling a piece of jewelry (yes, that's bad) but I've also seen employees who closed a store and went home without locking the front door or pulling down the security gate (store was left unlocked for hours!) and the violation was covered up. Your success (and continued employment with this company) will be impacted more by who you sleep with (or who they THINK you're sleeping with!) than your proven ability to succeed at your job. And most importantly, if the company demands that you offer less than full value to a client for the gold they bring in - either sacrifice your integrity or update your resume. Unfortunately, this culture of "step-in-line" or there's the door happens quite frequently. The most benign mistakes, expressing your opinion WHEN ASKED, and even personal injuries (!) can get you branded as an "enemy of the corporation" and they will find a way to get rid of you. Every day you come into work is like playing Russian Roulette.

Viewing 790 - 792 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.