First Cash reviews

3.7

67% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

71% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
May 29, 2010

Dissatisfied

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good location, but not sure it is worth the convenience.

Cons

Bad work environment, like working in a tomb.

1.0
May 19, 2010
Recommend
CEO approval
Business Outlook

Pros

They have a very thorough training program. They are very determined to teach you the proper tools to make the business as profitable as possible.

Cons

Limited insurance plan for the first six months. (Don't get sick) VERY LIMITED! You have to work a minimum of 48 hours to receive the salary they offer, I am working over 60 hours a week and have been since my hire date. But they do offer "premium overtime" Which gives you about $4 an hour for anything over 48 hours worked. I only take about ten minutes to eat my lunch if I get one and am right back to work. By the time you break the salary down to an hourly rate I am making about $9.00 an hour. (less than the full time CSR's) If you complain about it or try to take a day off, you will be told that is part of being in management. They ask on their job postings "How would you like to have a career and a life too?" It's a little misleading. Ya think!!

2.0
Mar 4, 2010

No Management Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a good place to be from.

Cons

Management is satisfied with the status quo even though they claim to be open to change. There is little or no direction but quite a bit of monday morning quarterbacking.

Viewing 832 - 834 of 837 Reviews

Glassdoor has 977 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.