First Cash reviews

3.7

63% would recommend to a friend

(275 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

Reviews by job title

275 reviews

Reviews about "Compensation"

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4.0
Aug 6, 2018
Recommend
CEO approval
Business Outlook

Pros

The people. The benefits for full time. It was a fun place to work. The managers really care about you.

Cons

Pay was okay. The bonus isn't as much as they claim it to be. Working in a retail environment.

1.0
May 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of variety, chance to see some neat things, good hours for retail

Cons

Low pay, inconsistent, upper manager detener from job realities, constantly shifting goals and targets, low trust in store management from corporate

1.0
May 11, 2018

Merger screws employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good teams that fight to meet a horrible point system to make decent commission.

Cons

Have been working for the company for almost a year and watched Cash America’s care for employees depreciate through First Cash. First Cash ruined the employee purchase program with only two buys a month and no layaways at a home store. Low hourly pay when moving up, as an offer for assistant manager was offensively low. Expect managers to run a store with no more over time and a point system that screws pawn brokers. No events that bring the company and employees together. At the rate of the poor decisions and policy’s First Cash is incrementing, strong employees are leaving quickly.

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