First Cash reviews

3.7

63% would recommend to a friend

(275 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

Reviews by job title

275 reviews

Reviews about "Compensation"

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5.0
Jul 10, 2012

I love working here

Recommend
CEO approval
Business Outlook

Pros

Majority of the stores are closed on Sunday, they actually care about you, monthly bonuses, hours aren't too early or too late, and the job is basic. Oh yea, and a Q4 contest that is better than any other company I have worked for-vegas trip, domincan, other places, and cash prizes.

Cons

Sometimes can get boring, the insurance isn't as great as it could be, and some employees lack professionalism. But, what job isn't boring sometimes, has bad insurance, and some employees not up to par these days. Just saying.

3.0
Jul 9, 2012
Recommend
CEO approval
Business Outlook

Pros

A pawn shop is a great place to work if you value helping others who need money to tide them over until the next paycheck. Many people appreciate the help they receive and truly try to redeem their property by the end of the loan (pawn) period. The shop hours are better than average for retail and the stores are closed on the major holidays. There are advancement possibilities and always a need for good industrious people. The company offers all of the usual benefits .

Cons

The pay is not great, in spite of the bonus potential every month. Many of our own employees have to pawn items in other shops to tide them over to their next check! Even when shorthanded, there is pressure not to grant overtime to those willing to work longer hours, but the work has to get down somehow. There is a stronger concentration from those above the shop level now on the bottom line instead of on the customer, which is reflected in the changes in the fee structure which occurred last year. In addition, there is now much more (unnecessary) paperwork to be completed!

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