First Cash reviews

3.7

63% would recommend to a friend

(275 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

Reviews by job title

275 reviews

Reviews about "Compensation"

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3.0
Feb 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Very simple job for decent pay. Short hours compared to most retail, occasional weekends off. Great people to work with and great customers. Learn a lot about people and different product lines.

Cons

Middle and Upper management tend to lose focus and bounce around a lot. It seems as if one area needs improvement, then that's all that is important until that area is improved or begins to improve, then it becomes unimportant again. First Cash bought Cash America and told employees it was a merger. They lowered employees income, shorten vacations, sick time, and removed a lot of other Cash America benefits. They also removed customer benefits such as return policy, this is no longer a courtesy to the customer. The customer now has to pay additional fees up front to be able to return items, even if the item is broken. Seems like they are so big now the only way to grow is to take away from employees and customers.

3.0
Feb 12, 2018

Good job

Recommend
CEO approval
Business Outlook

Pros

The pay is good for the area, employees are like family, and some of the customers are a joy to get to know.

Cons

It is very high stress, long hours, demanding, and expectations are very high. Every employee is expected to hit certain milestones.

Viewing 154 - 156 of 275 Reviews

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