First Cash reviews

3.7

63% would recommend to a friend

(275 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

Reviews by job title

275 reviews

Reviews about "Compensation"

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2.0
Sep 3, 2017

Communication

Recommend
CEO approval
Business Outlook

Pros

Good prices on merchandise.

Cons

No communication from Regional Managers down to Shop Managers. Huge changes are done on really short notice. "Merged" with first Cash and haven't kept any business practices that worked. They like to add more to your job title than you're paid. Get paid more in similar industries for less work. Only managers get raises because pawnbrokers are on commission. Took away most paid holidays. Layaway policy will rob customers of their money for being one day late for a payment. High turnover and very limited upward mobility. Usually hire from the outside instead of promiting from within. Very inconsistent in regards to how they want floor setups. Will ask for one way, once completed they will request to put it back to how it was. Cutting too many corners to make more money. Will tell you to do landscaping and shop maintenance for free if the contracted company/worker can't do it. Will ask you to do A,B, and C but chastise you for not getting task D done while doing everything else they ask for last minute. Can't grasp certain tasks because as soon as you get a routine they no longer want it done or have completely scrapped the practice.

5.0
Aug 23, 2017

A company that feels like family

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee centered , field focused, competitive pay, and great culture.

Cons

Merged with First Cash and things have gone downhill. Very little communication about changes or company updates. People feel left in the dark.

2.0
Aug 21, 2017
Recommend
CEO approval
Business Outlook

Pros

There is not much to say about pros with this company. Take a look at the cons and perhaps that will answer your question.

Cons

The pay is not good. They offer no career path. The health package they offer is mediocre and management is a whole other story.

Viewing 163 - 165 of 275 Reviews

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