First Cash reviews

3.7

63% would recommend to a friend

(275 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

Reviews by job title

275 reviews

Reviews about "Compensation"

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3.0
Jan 28, 2016

Changed For The Worse

Recommend
CEO approval
Business Outlook

Pros

This company was stable with decent pay as you built your pawn book. There used to be lots of opportunities to work overtime. They continue to ask a minimum amount per hours per week but are willing to adjust your schedule for something important. The environment varies in each store and depends heavily on the store manager.

Cons

Recent changes have taken place in regards to top management. The greatest change being the CEO. Under the old CEO employees were well compensated and treated with dignity. The new CEO is a cheap accountant who is only looking out for shareholders of the company and company's stock prices. This new CEO treats employees like cattle and implements budgets impossible to reach to avoid paying commission. He has gone as far as planning to pay less commission openly without disgrace. The company seems to be growing in the stock market because of the savings in unpaid commission and not in revenue as the the CEO implies. One of his tricks includes changing management pay system, taking away yearly contests such as the trip to Vegas, transferring employees with high pawn books to other stores to avoid paying them commission for continued interest profits, and taking away yearly awards dinner events for top performers. Also yearly hourly raises used to be $1, but now it's a joking 5 to 50 cents tops.

3.0
Jan 27, 2016
Recommend
CEO approval
Business Outlook

Pros

fun company to work for, environment is usually positive and leadership was good when I was there.

Cons

room for growth was very slow and raises were minimal

3.0
Jan 13, 2016

Good till you Graduate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love my customers, no day was dull. The job or industry is so interesting always something new to learn. Pay was ok.

Cons

Commission is 1%. Management is terrible. Turnover rate is high. No training at all I was thrown to the wolves on first day. (I slammed dunked it though)

Viewing 202 - 204 of 275 Reviews

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