Does First Cash pay their employees well?

According to anonymously submitted Glassdoor reviews, First Cash employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at First Cash. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at First Cash?

63% of First Cash employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Cash 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at First Cash?

Pawnbroker (98) , Assistant Manager (73) , Store Manager (65) , Shop Manager (44) , Customer Service Representative (39) , Manager (39) , Pawn Broker (28) , District Manager (16) , Sales Associate (14) , Gerente (13) , Assistant Shop Manager (10) , Assistant Store Manager (10) , Pawn Shop Manager (8) , Customer Service Representative/Pawn Broker (7) , Shift Leader (7)

What are the pros of working at First Cash according to real employee reviews?

"commission can be good but if you're at a slow store don't expect much." ((in 34 reviews)); "Good benefits (Medical/Dental/Vision/401k matching/Sick Time / Vacation)" ((in 34 reviews)); "Great people and team within your shop" ((in 29 reviews)); "Great peers and coworkers." ((in 14 reviews)); "Monthly bonuses can range from $25" ((in 13 reviews))

What are the cons of working at First Cash according to real employee reviews?

"LOW PAY ( if you make a good commission you can compensate for the low hourly wage but it is unpredictable.)" ((in 52 reviews)); "not all the stores have good managers." ((in 29 reviews)); "Long hours and nothing much else" ((in 24 reviews)); "Feel bad for customers being ripped off and no work life balance" ((in 17 reviews)); "Higher ups do not care about employees" ((in 13 reviews))

What are employees saying about First Cash layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Cash layoffs and their outlook for job security at First Cash in 2026.

What are the top reviewed First Cash locations?

Fort Worth , Houston , Dallas , Las Vegas , San Antonio , Phoenix , Atlanta , Chicago , Seattle , Oklahoma City , Austin , Orlando , Arlington , Kansas City , Louisville , Cincinnati , Indianapolis , Columbus , Charlotte , El Paso , Memphis , Tacoma , Greensboro , Corpus Christi , Euless , Nashville , New Orleans , Saint Louis , Brownsville , Bryan

First Cash reviews

3.7

63% would recommend to a friend

(275 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

275 reviews

Reviews about "Compensation"

Return to all reviews

2.0

May 1, 2015

The culture changed since 2013. The company values state " we are family" but it is no longer a good family.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice facility. Salaries are reasonable.

Cons

Excellent reviews are no protection against being thrown out of the company. Hundreds have lost their jobs for no reasons other than upper management turnover and boosting the bottom line for an already profitable company.

4.0

Apr 25, 2015

Good company to work at!

Manager

Recommend

CEO approval

Business Outlook

Pros

Good corporate culture. They live by their Core Values they espouse. Fair compensation for the work they expect. Work hard, be flexible and you will succeed.

Cons

Company going through changes to get back to their core business of Pawn. Right-sizing and shedding non-core products has put a lot of good people on the street.

2.0

Apr 7, 2015

Like a love and hate relationship, one day is great the other your being pushed for sales .

Pawn broker

Recommend

CEO approval

Business Outlook

Pros

Employees and most customers are friendly, hours?? Not much to say

Cons

Expected to sale over 10 thousand a month, while doing loans, projects, cleaning and organizing warehouse. Low pay and a laughable commission. Can't make 10k on sales, get written up, 3 write ups and your out. Our core values state that we are family, yeah unless you make 10k on sales a month, if not your out.

Viewing 229 - 231 of 275 Reviews

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Jobs at First Cash

First Cash

First Cash reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

The culture changed since 2013. The company values state " we are family" but it is no longer a good family.

Good company to work at!

Like a love and hate relationship, one day is great the other your being pushed for sales .

Top companies for "Compensation and Benefits" near you

Jobs at First Cash