Does First Cash pay their employees well?

According to anonymously submitted Glassdoor reviews, First Cash employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at First Cash. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at First Cash?

63% of First Cash employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Cash 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at First Cash?

Pawnbroker (98) , Assistant Manager (73) , Store Manager (65) , Shop Manager (44) , Customer Service Representative (39) , Manager (39) , Pawn Broker (28) , District Manager (16) , Sales Associate (14) , Gerente (13) , Assistant Shop Manager (10) , Assistant Store Manager (10) , Pawn Shop Manager (8) , Customer Service Representative/Pawn Broker (7) , Shift Leader (7)

What are the pros of working at First Cash according to real employee reviews?

"Good benefits (Medical/Dental/Vision/401k matching/Sick Time / Vacation)" ((in 36 reviews)); "commission can be good but if you're at a slow store don't expect much." ((in 35 reviews)); "Great people and team within your shop" ((in 31 reviews)); "Great bonuses if you are in management" ((in 16 reviews)); "Great peers and coworkers." ((in 13 reviews))

What are the cons of working at First Cash according to real employee reviews?

"LOW PAY ( if you make a good commission you can compensate for the low hourly wage but it is unpredictable.)" ((in 52 reviews)); "not all the stores have good managers." ((in 30 reviews)); "Long hours and open 7 days a week" ((in 28 reviews)); "Feel bad for customers being ripped off and no work life balance" ((in 17 reviews)); "Higher ups do not care about employees" ((in 13 reviews))

What are employees saying about First Cash layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Cash layoffs and their outlook for job security at First Cash in 2026.

What are the top reviewed First Cash locations?

Fort Worth , Houston , Dallas , Las Vegas , San Antonio , Phoenix , Atlanta , Chicago , Seattle , Oklahoma City , Austin , Orlando , Arlington , Kansas City , Louisville , Cincinnati , Indianapolis , Columbus , Charlotte , El Paso , Memphis , Tacoma , Greensboro , Corpus Christi , Euless , Nashville , New Orleans , Saint Louis , Brownsville , Bryan

First Cash reviews

3.7

63% would recommend to a friend

(275 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (275 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

275 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Sep 12, 2014

Outstanding company, and people to work for.. Just not now!

Hardware support specialist

Recommend

CEO approval

Business Outlook

Pros

Good people. Solid work ethics. Great benefits. Outstanding severance package and compensation.

Cons

Can't think of any. The career would have been a good one. Had the affiliate business remained intact, Support Services would have as well. Of course, I would not recommend this job to a friend just now. They are downsizing. Possibly apply in a few months when the dust settles

3.0

Sep 9, 2014

Good experience

Market manager

Recommend

CEO approval

Business Outlook

Pros

Good leadership at the top, average compensation, good work-life balance.

Cons

Limited to no career advancement, no raises, employees not valued.

3.0

Sep 5, 2014

If you are looking for a check every other week and nothing else, this is the right place to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You learn about everything pretty much, flexible schedules, not too bad environment depending the store, good benefits for full time employees.

Cons

lack of opportunity to move up, a lot of unfair situations, treat their employees bad, they pay more to the new employees than the old employees who already know everything about the store and customers. The raise is once a year and is only few cents depending on the performance. leadership is based on who you know not what you know. management do whatever they want even is against their policies.

Viewing 244 - 246 of 275 Reviews

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Jobs at First Cash

First Cash

First Cash reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Outstanding company, and people to work for.. Just not now!

Good experience

If you are looking for a check every other week and nothing else, this is the right place to work for

Top companies for "Compensation and Benefits" near you

Jobs at First Cash