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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,357 total reviews)
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Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Mar 7, 2025

Honest advice: Don’t work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the pros have been taken away. The only pro left is you can work remote, but it negates all the cons.

Cons

Very cheap to their employees. Low compensation and below average benefits. Lots of nepotism, as it’s a family run bank. Don’t waste your time or energy here. Bonuses were taken away and this bank created the haves and have nots. Those who make little, get little (and you’re treated that way) and those who are high up in management or family get many perks others don’t have access too. You will never see a raise at this company. Ever. It a complete mess. If you like being at a company who identifies as 45 different banks- then this is the bank for you! All they do is acquire banks and you never feel like you’re treated as a human here. This bank can’t figure out who or what they are except CHEAP, and they live in the old days of banking with zero ideas of forward thinking. Oh and no growth opportunities here ever.

1.0
Mar 24, 2024

Stay Away.

Recommend
CEO approval
Business Outlook

Pros

Great company 401k matching, no vest period. Base pay was decent.

Cons

Lack of Training, lots of Nepotism, extreme Pettiness, Unprofessionalism, Harassment, Retaliation. Supervisor will throw you under the bus and wont take accountability. If you say something or speak up, expect retaliatory disciplinary actions. Being a family owned bank, there are many senior level employees that are related to the CEO. Concerns and questions are swept under the rug. Reporting culture, where many people are BCC'd in your responses, etc. No one is direct here, not a team based collaborative environment. You'll get reported for things that make absolutely no sense. They will keep adding to your responsibilities and increase your goals 200-400% and maybe give you a 2-3% raise, with no bonus. The company is extremely stingy. The company can't keep top performers - because they over extend them as much as possible. The job can be done 100% remote, but they choose not to, for reasons unknown. Tons of SVB and new FCB employees leave because of the reasons above. Run away!!!

1.0
May 23, 2023

A long way from SVB

Recommend
CEO approval
Business Outlook

Pros

It’s a paycheck but that’s it

Cons

I can’t think of a more opposite company then SVB then FCB. The benefits are expensive and the culture unwelcoming,

Viewing 10 - 12 of 1,357 Reviews

Glassdoor has 1,496 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.