First Horizon reviews

3.3

50% would recommend to a friend

(1,001 total reviews)

D. Bryan Jordan

65% approve of CEO

47% positive business outlook

First Horizon has an employee rating of 3.3 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Dec 26, 2025

Con Aritists

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive and approachable direct managers (at least pre-merger) Strong individual contributors across teams Early years offered good learning opportunities and stability

Cons

Role and environment differed from what was communicated during the interview process Lack of transparency from senior leadership, especially surrounding mergers Unclear communication about transition timelines and employment impact post-merger Leadership messaging often felt misaligned with employee experience, leading to a decline in trust and culture

3.0
Dec 13, 2025

Turn over is too much

Recommend
CEO approval
Business Outlook

Pros

Insurance provided is good enough.

Cons

They have become known to hire anyone who is breathing.

2.0
Dec 11, 2025

Terrible Culture

Recommend
CEO approval
Business Outlook

Pros

Good people to work around and do work with.

Cons

Leadership is terrible! Pay is horrible! Or they pay who they want to have the big check! The so called regional executive wants to be in charge of everything and our direct leaders are slaves to her. They can’t keep anyone hardly cause she runs everyone off!

Viewing 34 - 36 of 1,001 Reviews

Glassdoor has 1,048 First Horizon reviews submitted anonymously by First Horizon employees. Read employee reviews and ratings on Glassdoor to decide if First Horizon is right for you.