Is First National Bank a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at First National Bank have rated their employer with 4.7 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of First National Bank employees being 3.8 out of 5 stars. Search open Customer Service (CSR) Jobs at First National Bank now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at First National Bank .

Does First National Bank pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at First National Bank with 4.3 out of 5 stars based on 18 anonymously submitted employee reviews. This is 23.4% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at First National Bank.

What are the top reviewed jobs at First National Bank?

Quantitative Analyst (39) , Data Scientist (34) , Bank Teller (32) , Business Analyst (28) , Software Developer (26) , Systems Analyst (23) , Sales Consultant (22) , Administrator (19) , Analyst (19) , Junior Java Developer (17) , Senior Java Developer (17) , Customer Service Representative (16) , Project Manager (16) , Consultant (13) , Data Engineer (13)

What are the pros of working at First National Bank according to real employee reviews?

"great culture and drive towards work" ((in 156 reviews)); "Great benefits for housing and schooling" ((in 85 reviews)); "FNB is a great company to work for and the people are great." ((in 56 reviews)); "Good salary and development of staff" ((in 39 reviews)); "Great working environment and very good for professional development." ((in 38 reviews))

What are the cons of working at First National Bank according to real employee reviews?

"Long hours and very little downtime." ((in 50 reviews)); "Certain area have poor management" ((in 40 reviews)); "The low bonuses paid are bad" ((in 23 reviews)); "There can be bad managers as with all comps" ((in 11 reviews)); "Limited growth opportunities" ((in 10 reviews))

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First National Bank

First National Bank Customer Service (CSR) reviews

4.7

98% would recommend to a friend

(18 total reviews)

98% positive business outlook

Ratings by category

4.9

Culture & values

4.6

Diversity & inclusion

4.6

Senior management

4.6

Career opportunities

4.5

Work/Life balance

4.3

Compensation and benefits

Customer Service (CSR) employees have rated First National Bank with 4.7 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. First National Bank is rated 26% above average by Customer Service (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

5.0

Dec 12, 2024

Pay review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Family oriented and and cares about employees

Cons

The pay isn’t the best if money is what your looking for

5.0

Oct 15, 2024

Great company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great culture and friendly staff

Cons

Long hours and working on weekends/ holidays

4.0

Jul 21, 2024

Part time at FNB

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Although we worked 80 hours a month,we get paid for overtime.

Cons

They don't allow remote work,although it's possible.

Viewing 1 - 3 of 18 Reviews

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Jobs at First National Bank

Deposit Support Services Associate

Bank Teller/Customer Service Representative

Wire Transfer Associate

First National Bank reviews FAQs

First National Bank reviews First National Bank Customer Service (CSR) reviews

First National Bank

First National Bank Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Pay review

Great company

Part time at FNB

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